How can we help?
Browse the knowledge base, search by keyword, or jump to a category. Still stuck? Contact support at the bottom of the page.
- Brand analysis failed — what now?Troubleshooting
Either retry, fall back to manual setup, or check that your domain is publicly reachable.
- How do I add my brand's domain?Getting started
Enter your domain on the first onboarding step — WriteWorks scans it to build your brand profile.
- How do I add or remove competitors?Brand & competitors
Go to Knowledge → Competitors. Use the Add card to add manually, or the trash icon to remove.
- How do I generate a new piece of content?Content creation
Go to Content → Create, pick a template, then configure topic, audience, and brand kit.
- How do I read the AI Visibility dashboard?Analytics
Visibility, Share of Voice, Average Position, and Citation Share — each with a delta vs. the previous window.
- How do I upgrade my plan?Billing & plans
Settings → Billing → Plans, pick a tier, and check out via Stripe.
Couldn't find what you need?
Open a support ticket and we'll get back to you within 1 business day.