Troubleshooting
My scan keeps timing out.
Reduce active prompts to under 50 for the first scan, then add more once data starts populating.
Each scan runs every active prompt against every supported AI engine. If you've configured a very large prompt set on first scan, hitting the 300-second budget per brand is possible.
Workaround: temporarily disable some prompts in Settings → Prompts and re-trigger. Once scans are humming, you can gradually re-enable them — the platform will pick up the new ones on the next run.
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